Personal Data

Accommodation at the hotel is provided upon presentation of personal identification documents proving the identity of the guests.

The data you provide are protected in accordance with the Personal Data Protection Act and the regulatory acts governing the protection of information and are processed solely in connection with fulfilling the requirements of the Tourism Act.

This information will be used exclusively in connection with the reservations made and will not be provided for other purposes.

Hotel Motto has the right to collect and use information about its Users when they register or make a reservation.

The information by which a User of the website [https://hotel-motto.com/] can be identified may include first name, last name, telephone number, and email address for correspondence, as well as any other information that the User provides during the reservation process and any other information that the User enters or provides when requesting, receiving, or using the services offered by Hotel Motto.

Hotel Motto guarantees the confidentiality of its Users’ personal data, declaring that such data will be used only for the following purposes:

  • contacting the User to clarify reservation details and payment methods;
  • issuing an invoice;
  • providing assistance in completing a reservation if the User is unable to do so independently;
  • providing information about prices or services;
  • delivering services and support;
  • notifying Users about new services or products.

Hotel Motto exercises due care and is responsible for protecting information about the User that becomes known to it in connection with reservations made through the website https://hotel-motto.com/, except in cases of force majeure or accidental events.

In general, you may visit our website without providing any personal data. Personal data are collected only if you provide them voluntarily, for example when making an accommodation reservation or submitting an inquiry. When making a reservation, you will be asked to complete an online form containing your name, email address, and contact telephone number. This information is necessary to process the request and complete the order (including sending you an email to confirm the reservation).

When you enter personal or business data (email addresses, names, addresses), disclosure of such data is entirely voluntary. By entering your data, you consent to their collection, processing, and use for the purpose of establishing contact. Collection, processing, and use for any other purposes will not be carried out. This consent may be withdrawn at any time with effect for the future. Your personal data will not be transferred unless you explicitly request this.

You have the right to request information about what data are stored about you, their origin, their recipients, and the purpose for which they are stored. Our team will provide you with this information. You also have the right to have your personal data corrected, blocked, or deleted in accordance with applicable regulations.

These restrictions do not apply in cases where the User or persons under their control have carried out malicious actions within the meaning of these General Terms and Conditions or have violated the rights or legitimate interests of third parties. In such cases, Hotel Motto has the right to provide the User’s personal information to the relevant competent state authorities in accordance with applicable legislation.

Hotel Motto undertakes not to disclose any personal information about the User and not to provide the collected information to third parties—commercial companies, individuals, or others—except in cases where:

  • it has received the User’s explicit consent at the time of reservation or at a later stage;
  • the information is requested by state authorities or officials who, under applicable legislation, are authorized to request and collect such information while observing legally established procedures;
  • in other cases provided for by law.